Smaug CRM
A Real-time CRM with built-in Context-aware Agent
Executive Summary
Smaug is a CRM application built on top of Railengine to ingest and retrieve data in real-time. Opportunities are automatically ingested as they are updated as they are updated whether they are dragged into another column (status update) or when fields change like assignees. It has a built-in chat with Smaug 🐍 feature that can provide context about opportunities and deal flow.
Sample Events for Railengine Ingestion
{
"id": 1,
"name": "Enterprise Software License",
"description": "Multi-year enterprise license for 500+ users",
"estimatedValue": 150000.00,
"status": "Proposal",
"createdAt": "2024-01-15T10:30:00Z",
"updatedAt": "2024-01-20T14:45:00Z",
"contact": {
"id": 5,
"firstName": "John",
"lastName": "Smith",
"email": "john.smith@example.com",
"phone": "+1-555-0123",
"jobTitle": "CTO",
"company": {
"id": 3,
"name": "Acme Corporation",
"industry": "Technology"
}
},
"assignee": {
"id": 2,
"firstName": "Jane",
"lastName": "Doe",
"email": "jane.doe@company.com"
}
}
Activate advanced, high-value agent workflows
Provide agents instant access to context-rich, searchable enterprise knowledge, enabling developers to launch advanced RAG workflows, automation, and agent runs while leveraging pre-built SaaS Data Connectors for seamless integration